Are your treatments recognized by insurance?
Yes massages are reimbursed by insurance if you have a complementary health insurance with one of the partners of the ASCA group, please check directly with your insurer how many treatments are allowed per year. We are accredited for Classic massage with ASCA.
First visit, arrival times and clinic policies?
The clinic is located at 1 rue des Vollandes. It is recommended to arrive 5 minutes before your appointment time to allow yourself time to relax, feel free to use the facilities and then make yourself comfortable in the lounge area where your therapist is going to meet you. Please understand that if you are late we will be unable to extend your treatment time as there are other clients after you.
Rescheduling and cancellation policy
We understand that situations arise in which you must cancel or reschedule your appointment. It is therefore requested that you provide us with 24 Hours notice. This will enable for another client who is waiting for an appointment to be scheduled in that appointment slot. With cancellations made less than 24 hours notice, we are unable to offer that time slot to other clients. Appointments which are cancelled with less than 24 Hour notification will be subject to the full fee.
We understand that special unavoidable circumstances may cause you to cancel within 24 hours. Fees in this instance may be waived on presentation of a medical certificate.